LIVELY Jitterbug Smart4 Smartphone for Seniors – Cell Phone for Seniors – Not Compatible with Other Wireless Carriers – Must Be Activated Phone Plan Available at Amazon

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LIVELY Jitterbug Smart4 Smartphone for Seniors – Cell Phone for Seniors – Not Compatible with Other Wireless Carriers – Must Be Activated Phone Plan Available at Amazon
Price: ~~$119.99~~ - $71.99
(as of Oct 29,2024 12:56:13 UTC – Details)

The prices listed in the article are accurate as of the time of publication and may change. Please check the linked page for the most up-to-date prices.

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To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.Learn more how customers reviews work on Amazon

Customers say

Customers like the quality and design of the cell phone. They mention it's an excellent phone for seniors and the technically challenged. However, some are disappointed with the volume. Opinions differ on ease of use, value for money, functionality, tech support, and size.

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Quality Phone quality Ease of use Value for money Functionality Tech support Size Volume

30 customers mention "Quality"21 positive9 negative

Customers like the quality of the cell phone. They mention it's a nice, simple-to-use smart phone for a modest price.

"Update: the phone itself is great, easy to use…." Read more

"Design and engineering not bad for basic talk & text features. A money saver." Read more

"The phone was defective. Sent it back,the replacement phone was uncomfortable to hold. I had to spend a lot of money to have it activated…." Read more

"…But she looks awfully cute with it!" Read more

22 customers mention "Phone quality"22 positive0 negative

Customers are satisfied with the phone's quality. They mention it's an excellent phone for seniors, a great smart phone, and perfect for the technically challenged. Some say it's a no-frills, easy-to-use phone and there's no disappointment.

"This is a great product for anyone but especially for someone who struggles with technology." Read more

"…It's a great, no-frills, easy-to-use phone." Read more

"Nice phone great for 911 responseGreat prices and easy set up." Read more

"…The Jitterbug is effective and easier for her to use. She is able to call and communicate with ease." Read more

140 customers mention "Ease of use"95 positive45 negative

Customers have mixed opinions about the ease of use of the cell phone. Some mention it's easy to set up and activate online. Others say it takes more steps to use and the tutorials in the phone are not always helpful.

"very easy to use nice big screen" Read more

"The phone was not too difficult to activate online, once you find the activation page…." Read more

"…It's advertised as "simple," but it's by far the most ridiculously complicated and impossible to use of any phone I've tried…." Read more

"…The battery holds its charge for days. Easy to use and has the same great features as my first jitterbug. Great choice for a great price." Read more

51 customers mention "Value for money"28 positive23 negative

Customers have mixed opinions about the value for money of the cell phone. Some mention it's a basic phone and good for the technology-challenged, while others say it's poor value for the money and a waste of money.

"…Great choice for a great price." Read more

"…logic processing issues, the Jitterbug Smart3 proved to be a complete waste of my money and time…." Read more

"Nice phone great for 911 responseGreat prices and easy set up." Read more

"…I don't think I'll buy it again. The reasons: Cost of monthly fees, I can't answer my calls unless I swipe it 3-4 times, and I want more options now…" Read more

34 customers mention "Functionality"15 positive19 negative

Customers have mixed opinions about the functionality of the cell phone. Some mention it works well, while others say it's not functioning, the camera is never able to be used, and the voicemail is never enabled.

"…" but it's by far the most ridiculously complicated and impossible to use of any phone I've tried…." Read more

"…She loves it, had very little trouble learning to use it, and it works perfectly…." Read more

"…don't mind flushing $72.00 down the drain all because it won't work with any other carriers and can't be returned after 30 days – – – – makes me…" Read more

"The phone is easy to use and I think overall it's functionality is great for most people…." Read more

17 customers mention "Tech support"9 positive8 negative

Customers have mixed opinions about the tech support of the cell phone. Some mention it's excellent, wonderful, and great for non-technical people and seniors. However, others say it's poor and horrible.

"…Tech support is great also." Read more

"very difficult to set up, tech support was poor" Read more

"…Great value for the money and the service is outstanding. Highly recommend." Read more

"…especially if you are elderly and a novice user because the support is just not there." Read more

14 customers mention "Size"9 positive5 negative

Customers have mixed opinions about the size of the cell phone. Some mention it has a great font size, is bigger than expected, and has large icons. However, others say the sizing wasn't the size it said it was, the screen protector was too small, and things didn't fit right.

"…It is large enough for most people to see the screen well. It has a clear and simple menu, which can be adjusted as needed in the options…." Read more

"…father for his birthday and decided to charge it but the charger does not fit in the phone’s charge port…." Read more

"…Went back to jitterbug. Program is easy to follow. Its larger than the oder model and texting is easier. Never should have changed." Read more

"…The on/off and volume buttons are nice and large. The volume on speaker is LOUD lol ringtone volume so loud my daughter walked away. Excellent!…" Read more

13 customers mention "Volume"3 positive10 negative

Customers are dissatisfied with the volume of the cell phone. They mention that the signal and sound quality are poor. Some customers also mention that the play start sound doesn't work, and it doesn't allow them to hear voicemail.

"…I do like that it hooks up to here hearing aids, otherwise it is not loud enough even when on speaker…." Read more

"…produced nice people, but the connection at their site made them difficult to hear. It's as though they are in an echo chamber or a large room…." Read more

"…I tell it to but rather asks me do I want to reboot….Doesn't allow me to hear voice mail even though I have it set to do so…..had to reinstall…" Read more

"…The on/off and volume buttons are nice and large. The volume on speaker is LOUD lol ringtone volume so loud my daughter walked away. Excellent!…" Read more

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JLJ

Easy to use

Reviewed in the United States on October 13, 2024

Style: Smart4Verified Purchase

This is a great product for anyone but especially for someone who struggles with technology.

4 people found this helpful

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Raymond Stacherski

ease to use

Reviewed in the United States on October 21, 2024

Style: Smart4Verified Purchase

very easy to use nice big screen

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Chris Hart

A good option for seniors or young people

Reviewed in the United States on July 1, 2024

Style: Smart4Verified Purchase

The phone was not too difficult to activate online, once you find the activation page. You have to activate it with Lively, it cannot be used on any other service.
It is large enough for most people to see the screen well. It has a clear and simple menu, which can be adjusted as needed in the options. For a Senior who can learn, it will not take much effort to master the phone. Since it is an android, some features from google are available. An account from google will help transfer contacts to the phone. It is able to share location with other users of Google Maps without purchasing the Lively upgrade to track the phone location in a separate app. We are not using the advanced emergency response services from Lively yet but expect to in the future.
For Seniors who cannot learn there are a couple of issues. It does not have a lift to wake feature, requiring the push button on the side to be pressed. This can be confusing for a person with some dementia to learn if they are transitioning from an Iphone to this phone. Another issue is the contact list provided through Google contacts permits favorites which are displayed on the top of the list if you open contacts, or if you open the phone app, but not if you open texts. These minor differences may be hard to learn for someone without a memory. The solution is probably to delete all of the contacts except a few critical ones, and eliminate the favorites. It is also possible to turn off the lock screen to make access simpler, but it will have no security at that point.
We will see how it works, and I may update this review. At this point it appears to be the best option for a simple phone with actual features.

40 people found this helpful

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Vivian

Worst buy of a lifetime

Reviewed in the United States on November 2, 2022

Style: Smart3Verified Purchase

This is supposed to be easy to use. Yes, there are many other bad reviews, but somehow I was hopeful and tried it anyway. It’s my third cell phone, and the only one that I may have to return or throw into the trash. First of all, to set it up, you’re supposed to call a certain phone number. But when you dial that number, all you get is a recording that says the number is out of service. Then, somewhere in the instruction booklet, I found a second phone number, but that number gave the same result as the first one. So I called their Customer Service. That person managed, after about an hour, and with some difficulty, to connect me to a “set-up specialist” with whom I spent two or three hours on the phone. Finally she said my phone was ready to go. But it wasn’t. It still won’t receive incoming calls. It’s advertised as “simple,” but it’s by far the most ridiculously complicated and impossible to use of any phone I’ve tried. I will be either returning it or tossing it into the trash.

263 people found this helpful

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Janet

I love this phone!

Reviewed in the United States on September 1, 2024

Style: Smart4Verified Purchase

I had an old, old version of this phone and it finally just wore out. I decided to buy the newest model and I am so glad i did. The battery holds its charge for days. Easy to use and has the same great features as my first jitterbug. Great choice for a great price.

13 people found this helpful

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Katherine

Not so easy

Reviewed in the United States on August 10, 2024

Style: Smart4Verified Purchase

I got this phone for my daughter, who has special needs. Thought it would be easy. Not! Hand to set up. Had my son, who is a pro at that sort of thing, do it. It took him quite a while and a phone call.
As for the phone, she likes the pre installed APS . But adding to them is problematic. I have a Google phone and like it way better.
She can call me easily, however, which is really why we got it. Not an easy phone.

11 people found this helpful

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Marcian H Foster

Love the jitterbug.

Reviewed in the United States on September 19, 2024

Style: Smart4Verified Purchase

Had one a few years ago and got a smart phone. Was I sorry. Went back to jitterbug. Program is easy to follow. Its larger than the oder model and texting is easier. Never should have changed.

7 people found this helpful

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Ron Moseman

A simple, no frills, smartphone.

Reviewed in the United States on August 23, 2024

Style: Smart4Verified Purchase

My wife is not tech-savvy and has no desire to be, but she wanted to upgrade her old flip phone without having to re-learn how to use it. I ordered the Jitterbug for her and set it up. She loves it, had very little trouble learning to use it, and it works perfectly. She now prefers it over using our landline phone, a choice that she never believed she would make. It’s a great, no-frills, easy-to-use phone.

25 people found this helpful

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Important information

Directions

Activate with Lively: Once your phone arrives, contact a friendly Lively agent or visit Lively online to select your talk, text and data plan and Health & Safety Package (Jitterbug Smart4 is not compatible with other wireless carriers).
Only Compatible with Lively Phone Service: The Jitterbug Smart4 is only compatible with Lively phone service; plans include unlimited talk, text and 24/7 access to Lively’s caring team
Simple Cell Phone: This is our simplest smartphone yet, with a larger 6.7” screen, easy-to-navigate menu, voice calling, real-time call captioning and Urgent Response button
Help When You Need It: Once your new phone is activated with Lively, the Lively team is here to help if you want to learn more about your phone, need a ride, have a health concern or have an emergency
Online Activation: Activate phone online for easy setup, and for additional questions, call our customer service agents for questions about your service and phone
Why Lively: Lively offers Jitterbug cell phones and Lively medical alert devices that help seniors stay connected, safe and healthy